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Robin Young
| 12 min. read
New research reveals how rental property owners have been affected by COVID-19
During the early months of COVID-19, the rental sector faced a terrifying question: What would happen if large numbers of renters lost their jobs and couldn’t pay their rent? In response, industry organizations and software companies (including our...
Robin Young
| 45 min. read
The 2021 Rental Owners’ Report: Volume 1
Three-quarters of small rental properties are owned by “mom and pop” landlords and investors—but the stories of these rental owners and their property managers are rarely in the headlines. We’ve surveyed hundreds of small-portfolio rental owners throughout the...
Laurie Mega
| 7 min. read
Association management trends: COVID-19 and beyond
The pandemic and its domino effect on the economy, government regulations, and our relationship with technology have created big changes in the way property managers do business. From contactless everything to sanitizing protocols to support for struggling residents,...
Robin Young
| 47 min. read
2021 Community Associations Industry Report
From virtual meetings with board members to uncommon uses of amenity spaces, the COVID-19 pandemic and recession reshaped the way community association managers operate. If you’re interested in how the crisis impacted community association portfolios, this supplemental report...
The 2021 Industry Report
2020 has been a year like none other. Everything we know has been turned upside-down, and it’s hard to name a business that hasn’t had to scramble to keep its operations moving during COVID-19. But property managers have...
Laurie Mega
| 5 min. read
Eviction bans and other COVID-related housing regulations: What to expect in 2021
In September, the CDC announced a ban on most evictions for non-payment of rent, replacing the expired federal ban through the CARES Act. The moratorium extends through the rest of 2020, ending on December 30. In several states...
Laurie Mega
| 8 min. read
How to run flawless, virtual HOA board meetings: Tips from a pro
Since the beginning of lockdown, property managers have had to come up with innovative ways to keep their residents safe while still providing the best service possible. One big change has been the way they run virtual HOA...
Deb Newell
| 5 min. read
Why change up your business model now?: A property management consultant’s perspective
How many times have you heard that this is now your “new normal?” How many times have you pondered what COVID-19 will mean for the long term of your business? It’s no secret that your world—our industry—has changed...
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