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Robin Young
| 45 min. read
The 2021 Renters’ Report
6 Profiles to Help Property Managers Attract & Retain Great Renters This leasing season, you might notice that different renters are interested in your properties than in the past, with new items on their wishlists. And your current...
Robin Young
| 27 min. read
9 types of rental property investors, and how property managers can attract and retain them
In the midst of the uncertainty that COVID-19 has caused for many owners over the last year, a growth story is emerging. Though some small-portfolio rental owners are still experiencing anxiety over the solvency of their properties, others...
Robin Young
| 45 min. read
The 2021 Rental Owners’ Report: Volume 2
9 Profiles to Help Property Managers Exceed Clients’ Expectations & Win New Business A year into the current crisis, some rental investors have adjusted to the COVID-19 rental market and are ready to grow. Other rental owners are...
Robin Young
| 12 min. read
New research reveals how rental property owners have been affected by COVID-19
During the early months of COVID-19, the rental sector faced a terrifying question: What would happen if large numbers of renters lost their jobs and couldn’t pay their rent? In response, industry organizations and software companies (including our...
Robin Young
| 45 min. read
The 2021 Rental Owners’ Report: Volume 1
Three-quarters of small rental properties are owned by “mom and pop” landlords and investors—but the stories of these rental owners and their property managers are rarely in the headlines. We’ve surveyed hundreds of small-portfolio rental owners throughout the...
32 min. listen
Episode 20: The unexplored side of virtual ft. Amir Frank
Whether we like it or not, the pandemic created the necessity to do business in new ways—and further jolted the adoption of virtual technology. While virtual tours of rentals are nothing new, there’s a whole world of possibilities...
Robin Young
| 47 min. read
2021 Community Associations Industry Report
From virtual meetings with board members to uncommon uses of amenity spaces, the COVID-19 pandemic and recession reshaped the way community association managers operate. If you’re interested in how the crisis impacted community association portfolios, this supplemental report...
Robin Young
| 9 min. read
4 property management industry trends to watch in 2021 [Research]
Property managers have been on the front lines of every challenge that the rental market has faced in 2020. They’ve been stretched thin trying to prevent the spread of COVID-19 within their properties, while simultaneously trying to avert...

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