Lease technology playbook: Digital experiences to attract and retain your ideal residents

There was a time when paying rent via credit card was almost unheard of—and you probably remember it. Owners preferred checks that residents either dropped off or mailed in. But as technology advances and residents turn to digital...

Seasoned property managers know that the resident experience doesn’t begin at move-in—it starts with your company’s initial communications with a prospective renter, or even before that, with your rental listings. As of mid-2022, more renters were thinking of...

Pet ownership in the United States is at an all-time high and, proportionally, the demand for pet-friendly properties is on the rise. The pandemic caused millions of Americans to adopt pets into their families. A pet-friendly property attracts...

There’s a reason why single-family rentals have been the subject of an unprecedented surge in demand over the last few years: They give couples and families access to the indoor and outdoor space that’s rare in other property...

Memorial Day has come and gone, which means one thing: It’s pool and barbecue season. That’s great news for your winter-weary residents. They’ll arrive with buckets of sunscreen and piles of kebabs, ready for swimming and grilling. They...

Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...

There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...

Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...