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Laurie Mega
| 6 min. read
Online rent payment systems: What’s the best way to accept rent?
There was a time when paying rent via credit card was almost unheard of—and you probably remember it. Owners preferred checks that residents either dropped off or mailed in. But as technology advances and residents turn to digital...
Robin Young
| 7 min. read
10 actionable recommendations renters have for their property manager in 2023
Seasoned property managers know that the resident experience doesn’t begin at move-in—it starts with your company’s initial communications with a prospective renter, or even before that, with your rental listings. As of mid-2022, more renters were thinking of...
Jon Park
| 6 min. read
Why pet screening is always a good idea
Pet ownership in the United States is at an all-time high and, proportionally, the demand for pet-friendly properties is on the rise. The pandemic caused millions of Americans to adopt pets into their families. A pet-friendly property attracts...
Robin Young
| 11 min. read
New research on why two-thirds of single-family renters are considering moving out in 2022 & 2023
There’s a reason why single-family rentals have been the subject of an unprecedented surge in demand over the last few years: They give couples and families access to the indoor and outdoor space that’s rare in other property...
Katrina Langer
| 4 min. read
8 basic swimming pool rules that every community should have in place
Memorial Day has come and gone, which means one thing: It’s pool and barbecue season. That’s great news for your winter-weary residents. They’ll arrive with buckets of sunscreen and piles of kebabs, ready for swimming and grilling. They...
Jake Belding
| 5 min. read
Everything you need to know about renewal screening checks (and why you should never skip them)
Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...
Laurie Mega
| 6 min. read
Is it time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
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1264 Results
Amanda Maher
| 9 min. read
11 property management KPIs you should be tracking
The property management industry is highly fragmented. Some companies have only a few employees, some operate independently, and others have massive portfolios. No matter your business size or plans to scale, however, it’s important to stay on top...
Laurie Mega
| 6 min. read
6 steps to airtight tracking for HOA violations
When a resident moves into an HOA or community association, they agree to follow a certain set of rules created by the board of directors. Those rules can cover anything from noise restrictions to the types of flowers...
Jon Park
| 10 min. read
The 5 Best Multifamily Property Management Software Solutions in 2023
Choose the best multifamily property management software—here are features to look for and the leading solutions in specific categories.
Jon Park
| 7 min. read
HOA Documents: 5 myths debunked and secrets to easier management
Well-organized HOA documents stand the test of time, enabling your board to make meaningful decisions with confidence, speed, and clarity. Knowing what documents you need and learning how to effectively manage them will prevent governing rules from becoming...
Laurie Mega
| 6 min. read
Property management chart of accounts: What is it and why is it essential?
One of the most important accounting practices in any business is setting up and keeping a property management chart of accounts. As a property manager, your chart of accounts will help you keep tabs on every transaction for...
Robin Young
| 2 min. read
Measuring the impact of a property manager on rental owners’ top 6 pain points [The Lookout]
In the previous post from our content series, The Lookout, we shared how property managers can help small rental investors achieve profitability. In this final post of our series on rising demand for property management services, we’ll talk...
Robin Young
| 2 min. read
Just 1 in 3 small rental properties are profitable. How can property managers help? [The Lookout]
In the previous post from our content series, The Lookout, we shared what’s behind rising demand for property management services. In this post, we’ll cover how property managers can prove their value by helping small rental investors achieve...
Robin Young
| 2 min. read
What’s behind rising demand for property management services? [The Lookout]
The Lookout is a content series that takes a deep dive into trends happening within small and mid-sized property management companies. Over the next three posts, we’ll look into a subject that our research has investigated repeatedly over...

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