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Laurie Mega
| 5 min. read
Your tenant screening process: How to get to new levels of consistency and revenue
In our 2023 State of the Property Management Industry Report, the property managers we surveyed underscored the importance of growing their portfolios, maximizing their efficiency, and increasing their profitability. They plan to achieve these goals by offering residents...
Robin Young
| 22 min. read
Online rent payment: Overcoming the top 10 sources of confusion & hesitation among renters
You already know that online rent payment can save time and money for your business—and 68% of renters and 71% of rental owners say it’s important to them that their property manager allows them to make rent payments...
Laurie Mega
| 8 min. read
Renters have spoken: 8 ways to communicate better with your residents
The COVID-19 pandemic was a catalyst for some big changes in the property management space. One that really stands out is the relationship between property managers and residents that continues to evolve almost two years in. Shifting communication...
Robin Young
| 21 min. read
The 3 most common types of renters in single-family rentals & small multifamily properties
COVID-19 has upended the rental market as we knew it. Stay-at-home orders motivated some renters to invest in homes of their own, while others were shut out of the sales market by high prices and low inventory. The...
Your Leasing Season Playbook
As leasing ramps back up, are you ready for it? You want to attract high-quality residents, convince them that your units are the perfect fit, and finally get a lease signed. To help you stay on top of...
39 min. listen
Episode 18: Leasing for longevity
Matt Easton is a master when it comes to leasing apartments. The face and founder of Leasing University, Matt advocates an approach that’s all about respecting residents and understanding their needs first—in short, incorporating their voice into your...
Laurie Mega
| 8 min. read
The hidden potential of rent roll analysis for property managers
If you’re an investor looking to expand your real estate portfolio, you need to know the value of the rental properties you’re looking at, as well as their revenue potential. The real estate broker or current owner of...
Laurie Mega
| 6 min. read
Multifamily summer event ideas for resident retention
As summer approaches, your residents are probably starting to get a little antsy. They want to get out and about, and maybe even meet some new people—in their own multifamily building. This is the perfect opportunity to plan...
1264 Results
Amanda Maher
| 9 min. read
11 property management KPIs you should be tracking
The property management industry is highly fragmented. Some companies have only a few employees, some operate independently, and others have massive portfolios. No matter your business size or plans to scale, however, it’s important to stay on top...
Laurie Mega
| 6 min. read
6 steps to airtight tracking for HOA violations
When a resident moves into an HOA or community association, they agree to follow a certain set of rules created by the board of directors. Those rules can cover anything from noise restrictions to the types of flowers...
Jon Park
| 10 min. read
The 5 Best Multifamily Property Management Software Solutions in 2023
Choose the best multifamily property management software—here are features to look for and the leading solutions in specific categories.
Jon Park
| 7 min. read
HOA Documents: 5 myths debunked and secrets to easier management
Well-organized HOA documents stand the test of time, enabling your board to make meaningful decisions with confidence, speed, and clarity. Knowing what documents you need and learning how to effectively manage them will prevent governing rules from becoming...
Laurie Mega
| 6 min. read
Property management chart of accounts: What is it and why is it essential?
One of the most important accounting practices in any business is setting up and keeping a property management chart of accounts. As a property manager, your chart of accounts will help you keep tabs on every transaction for...
Robin Young
| 2 min. read
Measuring the impact of a property manager on rental owners’ top 6 pain points [The Lookout]
In the previous post from our content series, The Lookout, we shared how property managers can help small rental investors achieve profitability. In this final post of our series on rising demand for property management services, we’ll talk...
Robin Young
| 2 min. read
Just 1 in 3 small rental properties are profitable. How can property managers help? [The Lookout]
In the previous post from our content series, The Lookout, we shared what’s behind rising demand for property management services. In this post, we’ll cover how property managers can prove their value by helping small rental investors achieve...
Robin Young
| 2 min. read
What’s behind rising demand for property management services? [The Lookout]
The Lookout is a content series that takes a deep dive into trends happening within small and mid-sized property management companies. Over the next three posts, we’ll look into a subject that our research has investigated repeatedly over...

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