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32 min. listen
Episode 20: The unexplored side of virtual ft. Amir Frank
Whether we like it or not, the pandemic created the necessity to do business in new ways—and further jolted the adoption of virtual technology. While virtual tours of rentals are nothing new, there’s a whole world of possibilities...
34 min. listen
Episode 19: What investors want ft. Jesse Fragale
We think of The Property Manager Podcast as a lively conversation about our industry. And conversations are more interesting when they bring together different perspectives. For Episode 19, we added a fresh perspective—that of the real estate investor,...
Laurie Mega
| 6 min. read
5 unexpected services to create new property management revenue streams
We don’t have to tell you that 2020 has been a big year of change for property managers. This year, more than any other, property owners are looking to their property managers to go beyond the usual run-of-the-mill...
Amanda Maher
| 9 min. read
11 key performance metrics every property manager should track
The property management industry is highly fragmented. Some companies have only a few employees, some operate independently, and others have massive portfolios. No matter your business size or plans to scale, it’s important to stay on top of...
Laurie Mega
| 8 min. read
Owner communication strategy: 4 tips to say it at the right time in the right channel
Keeping the lines of communication with your owners open is, of course, essential. You’re constantly making sure they know what’s going on with their properties, rent rates, vacancies, turnover, maintenance, emergencies, compliance…the list of property management communications goes...
Laurie Mega
| 6 min. read
The pros and cons of property management franchises
If you’re considering starting your own property management company, you may be tempted to look into property management franchises. They are certainly an easy way to get your foot in the door. When you buy into a property...
How to Choose the Right Property Management Software for Your Business
Property management software: It’s the solution to so many of your problems, from working more efficiently to growing your business. But if you’ve ever tried searching for “property management software” online, you’ll find 29 million results staring you...
Daniel Craig
| 5 min. read
The PM forecasting mindset
No one can deny that 2020 has been a year of change, and as entrepreneurs, agility is what we thrive on. With every new obstacle has come new opportunities—and this year has been filled to the brim with...
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Jake Belding
| 5 min. read
How can property managers navigate rental bidding wars?
Note: The information provided below does not intend to constitute legal advice. All information and content below are for general informational purposes only. The pandemic has caused the rental market pendulum to swing wildly, especially in large cities....
Jake Belding
| 5 min. read
Everything you need to know about renewal screening checks (and why you should never skip them)
Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...
Robin Young
| 8 min. read
The shift from Accidental Landlords to Small-Portfolio Investors, and how property managers can win their business
Have you noticed a change in the type of owner clients who are seeking out your expertise over the last few years? In the surveys of hundreds of rental property owners that we run each year, we’ve been...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...

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