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Measuring the impact of a property manager on rental owners’ top 6 pain points [The Lookout]

Robin Young
Robin Young | 2 min. read

Published on April 18, 2023

In the previous post from our content series, The Lookout, we shared how property managers can help small rental investors achieve profitability. In this final post of our series on rising demand for property management services, we’ll talk about the impact that having a property manager has on small-portfolio rental owners’ biggest sources of stress.

Owning rental property can be stressful—especially for small-portfolio rental owners, who don’t often have the expertise they need to run it efficiently and profitably. But our analyses show that hiring a property manager has such a significant effect on rental owners’ stress levels that you can actually measure it. 

How Hiring a Property Manager Reduces Rental Owners’ Stress Levels

Here’s what we found: Rental owners with a property manager were less stressed than those trying to run their properties on their own by sixteen percentage points. That’s a huge difference, especially when it comes to rental owners’ top six pain points.

6 Areas Where Working with a Property Management Company Has the Biggest Impact for Rental Owners

Overall, 1 in 4 rental owners with a property manager reported that they didn’t experience any stress related to their property in the last year, compared to just 1 in 10 rental owners who run their properties on their own.

Those are numbers you can share with prospective clients to explain that hiring a property manager doesn’t just benefit their properties and their residents—it improves the overall experience of owning rental property. And who doesn’t want that?

In our 2023 Property Management Industry Report, you can find out which qualities rental owners look for when hiring a property management company, and so much more. And be sure to follow The Lookout on YouTube for weekly updates on our latest research on the rental market and property management industry.

Featured Resource
2023 Property Management Industry Report

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Robin Young

As Buildium’s Senior Researcher, Robin leverages her background in social science research and interest in real estate economics to identify trends in the rental market. She combines intensive market research with insights gleaned from surveys of property managers, renters, and rental owners to examine topics like shifting renter demographics, the housing affordability crisis, and the transformation of property management during COVID-19. She's best known as the author of the annual State of the Property Management Industry Report.

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