Maintenance Contact Center

Your maintenance call center, ready to go

A trusted call center service to help you satisfy residents while reducing property risk

Maintenance Contact Center, a call center service trusted by hundreds of Property Management companies, manages service requests 24/7/365 and delivers prompt responses to residents with full visibility into what’s going on—all connected directly to your Buildium account.

Keep up with the flow of your incoming maintenance calls without adding more staff or leaving your residents on hold.

Fill out the form below to get started with Maintenance Contact Center

Continue to deliver an incredible resident experience

Complete work orders faster
Round-the-clock service means consistently satisfied residents, no more forgotten voicemails or lost notes, and a client-winning reputation for your business.
Access to every ticket in real-time
Track the progress of every request and easily access all the valuable information to build stronger relationships with residents and vendors. 
Rely on highly-trained support
Every service call and email is answered by professional call center agents. Residents won’t even have to wait for a call back when they need your help after hours.
Focus on your business
Save valuable staff time so they can focus on growing your business instead of answering the phones.

Maintenance Contact Center Plans

Pricing plans to match your every need. Plans start at a minimum of $140 per month.

all-maintenance-calls

ALL MAINTENANCE CALLS

$1.10

per unit per month*


24/7 coverage (including holidays)

Answers all inbound service calls

Gathers information and determines if emergency or not

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MISSED MAINTENANCE CALLS

$.70

per unit per month*


24/7 coverage (including holidays)

During office hours: Answers missed inbound service calls

After office hours: Answers all inbound service calls

Gathers information and determines if emergency or not

*One-time setup fee of $300

Hear from our customers

“I’ve been using the Contact Center since 2017. It saves our staff time and allows them to operate more efficiently, freeing them up to focus on revenue-generating activities, rather than answering phones. I have peace of mind knowing we aren’t missing any calls and are getting emergency calls dispatched. It helps keep our tenants happy and protects the owners’ properties.”

– Zee Bhimji, Founder & President, Real Property Management – Chicago Group